Web Accessibility Procedure

Thank you for joining the SF State ATI team in its effort to make all websites, software and mobile apps accessible to people with disabilities.

Manual Assessment Procedures for SF State Websites

  • Choose five pages from your website which represent different web elements that might pose accessibility problems. For example, you can choose a page with a form, a page with a table, a page with images and so on. Make sure that the pages you choose are represented in the automated assessment report.
  • Perform a manual assessment on each of these five pages by using the "Manual assessment procedure for web reviews".
  • You should fill in your results on the "Assessment Summary" document and email the document to access@sfsu.edu.
  • The ATI Support Team will review your results and help you with any problems you are having with the assessment. In addition, we might perform user testing with a screen reader or voice recognition software depending on the content of your website. Our turnaround time is usually 5-8 business days following the submission of your assessment summary.

Please choose the appropriate Manual Assessment Procedure.

Assessment Procedures for external Web applications and websites

The Web Software Assessment involves:

  • Contacting our ATI Program manager through our support page regarding policies and procedures
  • Asking the company for a VPAT and forwarding it to us
  • Providing us with a test environment.
  • We will perform a manual and assistive technology assessment on the product, review the VPAT, and in some cases perform a user assessment
  • We will provide you with a report that you can share with the company

Assessment Procedures for Mobile Apps

The Mobile App Assessment involves:

  • Contacting our ATI Program Manager through our support page regarding policies and procedures
  • Asking the company for a VPAT and forwarding it to us
  • Providing us with a test environment.
  • We will do a user assessment using the iOS/android inherent assistive technologies on the product and review the VPAT
  • We will provide you with a report that you can share with the company

Automated Assessment

The Cryptzone Compliance Sheriff tool will look at your entire website and provide you with a detailed report of accessibility issues. It will point out checkpoint violations or warnings on every page and guidance on how to fix them. However, the tool can only validate certain checkpoints since there are a number of checkpoints that need human verification. Therefore, you still need to perform a manual assessment of your site. You can either request an automated report from us or you can request an account from the SF State ATI team to run your own reports. Please contact access@sfsu.edu for this request.


Document Exemption Procedures

If our assessment report indicates major accessibility issues within the documents on your website that will be difficult to fix within a short time frame, you will need to create a Document Exemption plan, submit it to the SF State ATI Team at access@sfsu.edu and place the Interim Accessibility Statement on your website.

Please download the following Document Exemption Procedure and the Document List Excel Sheet.

Requests for Web Product Exemptions

Requests for exemptions to the SF State web accessibility standards are rarely granted. Those considered dealt with on a case-by-case basis and limit to mission critical university activities. If granted, exemptions are only valid for a specific, fixed and reasonable period of time, not to exceed one year.

Exemption request procedure

  1. Complete assessment and remediation plan first and consult with the SF State ATI Team
  2. Prepare justification for exemption and fill out the Web Product Exemption Form.
  3. Obtain approval from the university Vice President you report to
  4. Submit request to SF State ATI
  5. Await response from SF State ATI before proceeding
  6. If an exemption is granted, include the interim accessibility language in your website

Accessibility Statements

SF State's Web Accessibility Guidelines require that all web and document content be accessible.  In a situation where accessibility barriers are identified and cannot be immediately remedied, the content owner is required to supply an interim message to the web user.
In line with this goal, the SF State Web Accessibility Group has drafted the following Accessibility Statement:

This website/The documents on this website has/have been identified as having barriers to accessibility. The [site owner] is working to remedy these access barriers by [date]. If you experience problems using this website/ the documents, contact [CONTACT PERSON / INFO].