Accessible Print

The Service

The Accessible Media Program (AMP) of the DPRC provides accessible electronic versions of instructional print materials to eligible students, staff, and faculty with documented disabilities.

Eligible students will receive email notifications before the semester, reminding them to identify and request instructional materials they require for their courses.

Instructional materials include:

  • Textbooks
  • Course Readers
  • Journal Articles
  • iLearn Articles
  • eReserve Articles

To acquire materials requested by students, the Accessible Media Program collaborates with other universities and publishers.  Items not available in the necessary format are converted in house or by a contracted outside agency.

The produced electronic files are compatible with commonly used adaptive hardware and software. Some of the more common formats that we provide are Microsoft DOC, Adobe PDF, Kurzweil KES, and MP3 audio.

For each course:

  • Determine what materials are used in your course.
  • Fill out an online request for each one.
  • Show proof of purchase.
  • Drop off materials for scanning, if needed.

Key Points

  • Request materials as soon as they are known.
  • The acquisition and conversion processes are extremely time consuming. Please make requests at least 6 weeks in advance.
  • Proof of purchase is required to receive the accessible media (except electronic reserve and iLearn).


If you are requesting accessible print for the first time, you must meet with a DPRC specialist to determine eligibility for the service. Once determined to be eligible, you must read, agree to and sign the Accessible Media Program Service Agreement. This step is in compliance with AB 422. Downloadable copies of the service agreement can be found below in DOC and PDF format. The specialist will then refer you to the Accessible Media Program, and you can start submitting requests.

Requesting Accessible Print

You must complete an online “Accessible Print Request “for each item requested.  It is your responsibility to submit requests in a timely manner. The Accessible Media Program needs sufficient time to obtain and convert each person’s materials. We ask that your requests are submitted at least six weeks before the beginning of the semester. Required course materials can be found on the SFSU Bookstore’s web site via the link below, and are updated regularly.

In many cases, we are unable to obtain electronic copies of the material from external sources.  The Accessible Media Program may ask you to bring in your book to have the spine cut, the content scanned, the book rebound, and then returned.

Rebound books are accepted by the Bookstore’s textbook buyback service.

Once the request has been processed, you will receive an email notification.The files can be sent over the Internet, loaded onto a USB drive, burned to a CD, or loaded onto a SD card for use with a VictorReader Stream. For DPRC to release the accessible copies, proof of purchase is needed for each item, in compliance with AB 422. Electronic reserve and iLearn materials do not need proof of purchase, since they are provided by the university.

Legal Basis and Campus Policy

The Accessible Media Program exists in part due to the passage of Assembly Bill 422 (Statutes of 1999, Chapter 379), Section 67302 of the California State Education Code, which states:

"This bill would require every individual, firm, partnership or corporation publishing or manufacturing printed instructional materials, as defined, for students attending the University of California, the California State University, or a California Community College to provide to the university, college, or particular campus of the university or college, for use by students at no additional cost and in a timely manner, any printed instructional material in unencrypted electronic form upon the receipt of a written request, provided that the university or college complies with certain conditions."

Each semester, the Accessible Media Program handles 200 print requests on average. Publishers can take up to 4-6 weeks to respond, and each textbook and course reader takes around eight hours to convert. To support the timely acquisition and conversion of instructional materials, Academic Senate Policy #S08-249 was passed; “Policy on Timely Adoption of Textbooks for Students.” It establishes deadlines for faculty submission of course textbooks, readers and electronic reserve materials, set by the Office of the Provost. The Fall adoption deadline is usually in April, and the Spring adoption deadline is usually in October.

Contact Information

Accessible Media Program

Accessible Media Program Links