Public TTY Locations at SF State

TTY, an acronym for a “Tele-Typewriter,” is a communication device that enables Deaf and hard-of-hearing individuals and those with speech-related disabilities to make telephone calls.

A TTY is available for public use in two locations at the main campus and two locations at the Downtown campus:

  • Cesar Chavez Student Center, Mezzanine Level
  • Student Services Building, Main Lobby
  • Downtown Center, 5th floor, across the hall from Room 559
  • Downtown Center, 6th floor, near the Elevator Lobby

The public TTY is designed for use with a public telephone or campus courtesy phone and does not interfere with the operation of the phone.

How to use the public TTY

  1. Place the telephone handset in the cradle mounted next to the pay phone or on the shelf above the TTY drawer.

  2. Dial the number you are calling and watch the red signal light on the front of the TTY drawer. This light indicates whether you have a dial tone, a ring, or a busy signal.

  3. When the party you are calling answers with a TTY, the drawer will open. If it remains closed, press *** on the telephone keypad to activate the TTY Announcer. The announcer will transmit and repeat the message, "Hearing impaired caller, use TTY" until the TTY signal is received.

  4. Once the drawer has opened, you can begin typing your message.

  5. When you have completed the call, replace the handset. The display screen of the TTY drawer will flash "Drawer Closing." When the drawer closes, the conversation will be cleared from the memory. To keep the drawer open, press any key and it will remain open as long as you are using the TTY.

For problems with the use of the Pay Phone TTY, please contact AT&T (formerly SBC) at the number listed on the payphone and inform the DPRC of your contact with AT&T.