VPAT and Vendor information


A VPAT, or Voluntary Product Accessibility Template, is a self-assessment template completed by a vendor to generate an Accessibility Conformance Report (ACR). A completed ACR provides relevant information on how a vendor's product or service conforms to the Section 508 Accessibility Standards. 

Vendor instructions for completing an Accessibility Conformance Report (ACR) for SF State

SF State follows the California State University (CSU) requirements for completing an Accessibility Conformance Report (ACR).  

  1. Download the latest version of the VPAT: VPAT 2.3 508 (April 2019)  template
  2. Read the instructions on pages 1-9 of the VPAT 2.x
  3. Review the CSU summary requirements of 508 Chapter 2
  4. Complete the relevant sections of the ACR in accordance with Accessibility Conformance Report Supporting Definitions.

Old VPAT 1.x

The Section 508 standards were updated in January  2017 and vendors were encouraged to switch to the new VPAT 2.x shortly after. SF State no longer accepts VPATs in the old format and requires vendors to submit Accessibility Conformance Reports (ACR) based on the VPAT 2.x templates discussed above.

Sample VPAT Request Template to vendors

If a vendor does not know what a VPAT or ACR is or needs assistance in filling one out, you may use the template below to help explain the process.

Dear (vendor contact name),

SF State, along with the California State University system (CSU), is committed to creating a culture of access for an inclusive learning and working environment that ensures all campus information resources and technologies are accessible to persons with disabilities. We are therefore required to purchase the most accessible Section 508-compliant products and services.

The first step of this process is to request an Accessibility Conformance Report (ACR) from the vendor, manufacturer, or developer of the technology product. Our website has information that explains the ACR and Voluntary Product Accessibility Template (VPAT). It is a comprehensive guide for your technology team to help understand the various criteria within the template(s), along with the criteria’s application to Section 508 standards.

Having a completed ACR will assist us in determining your products level of Section 508 compliance. We trust that you will arrange the resources necessary for completing an ACR for each of your products and interfaces. Your commitment to providing us with an ACR will help us determine if the purchase can move forward. 

Thank you and please contact me if you have further questions,

(campus requestor name and contact information)

What if a vendor does not have an ACR completed or is unable to complete it on time?

While this is not ideal, the ATI team can still perform the accessibility review by performing accessibility testing on the vendor's product. We would ask for an accessibility demo of the product from the vendor and have them answer the questions and demonstrate items outlined in the Vendor Accessibility Demo Requirements document.

Further Questions

If you or the vendor has further questions regarding a VPAT/ACR or the process, please contact us via email