Welcome to the Disability Programs and Resource Center (DPRC) at San Francisco State University. We work with students and employees with disabilities to ensure all aspects of life on campus including academics, events, and employment are accessible. Please don’t hesitate to reach out to DPRC if you have questions.

Information for

COVID-19 Updates and Fall 2021 Return to Campus

DPRC welcomes the campus community back for limited in-person services this fall. Here's what you can expect:

Front Desk Operations  

Our doors will be open to the campus community per Campus Plan guidelines Monday through Friday from 10 a.m. – 3 p.m., which will include phone services and in-person assistance at SSB 110. Scheduled in-person appointments will be offered on a case-by-case basis. Please email dprc@sfsu.edu or call the front desk at 415-338-2472 to schedule an appointment.

Schedule changes:

November 22 – 24, 2021 & December 20 – 23, 2021, DPRC will be operating remote services only (no in-person services). Virtual reception will be available 9 a.m. - 4 p.m. on these days. SF State offices are closed November 25 – 26, 2021 & Friday, December 24, 2021.

Our office hours for remote services (email, voicemail, virtual appointments) are 8:30am – 5pm.

Virtual Reception & Drop-In Hours for Students 

There will be no in-person drop-in appointments with a Disability Specialist; virtual reception will be available during drop-in hours to connect with a Disability Specialist via Zoom or phone. Limited in-person appointments with a Disability Specialist will be offered and scheduled on a case-by-case basis.

Connect to drop-ins via virtual reception during drop-in hours (Monday, Tuesday & Friday 1 p.m. - 4 p.m.; Wednesday & Thursday 9 a.m. - 12 p.m.). Alternatively, you can call (669) 900-6833 and enter meeting ID # 415-338-2472 and password 82472. Please note there is a waiting room enabled to protect the confidentiality of callers and the nature of your call.

Employee Accommodations Services  

There will be no in-person drop-in visits with Employee Accommodations. Virtual appointments are still the preferred modality for appointments; limited in-person appointments will be offered and scheduled on a case-by-case basis. Please contact our front desk or dprcemp@sfsu.edu to schedule an appointment.  

Exam Services 

DPRC is currently limited in ability to proctor exams in-person. The DPRC Testing Center will be available to proctor exams in SSB 109 for in-person classes only if an exam cannot be reasonably administered with accommodations virtually, to be determined on a case-by-case basis with instructor, student, and DPRC. Please contact your Disability Specialist directly (students) or dprctest@sfsu.edu (students & faculty).  

On-Campus Cart Services 

Cart services will be prioritized for scheduled rides for eligible students, faculty and staff who are approved for an accommodation and attending class and/or working on campus. Advance scheduling is encouraged as on-demand rides are not guaranteed and may have long wait times. If you would like to discuss eligibility for this service, please contact your Disability Specialist directly or dprc@sfsu.edu (students), or the Employee Accommodations Program at dprcemp@sfsu.edu (employees).  

Assistive Technology Training & Accessible Media 

Virtual appointments are still the preferred modality for assistive technology support and training, including note-taking support and Note-Taking Express training. Limited in-person support and training appointments will be offered and scheduled on a case-by-case basis. Dropping off books for scanning by Accessible Media and all other equipment for pick-up or drop-off will be available at SSB 110 reception. To arrange an assistive technology training appointment, email adaptive@sfsu.edu or contact your Disability Specialist for a referral.  

What You Can Expect when Interacting with DPRC Staff 

Per current SF State guidelines, DPRC staff will wear face coverings in shared, indoor spaces regardless of vaccination status, and complete COVID symptom self-screenings prior to coming to campus each day. DPRC expects students, employees and other visitors to adhere to these same standards for the protection of our campus community including those who are most vulnerable. No one will be permitted to remain at DPRC without a face covering (masks and face shields will be offered at DPRC reception); if an exemption is requested, virtual services will be offered while the interactive process occurs. Although we acknowledge there are currently no physical distancing requirements or capacity limits for indoor spaces, we are dedicated to ensuring a space that is safe and comfortable for all students, faculty & staff and will do our best within reason to limit crowds and unnecessary office visits. 

Additional resources:

COVID-19 University Announcements and Campus Messages from SF State News

COVID-19 Information for Parents & Families from the Division of Student Life

Report a Concern to the Dean of Students Office

Counseling & Psychological Services (CAPS)

Food+Shelter+Success Basic Needs Initiative


Two-factor authentication (2FA)

Your San Francisco State account security is important! 

Due to the recent rise in phishing attempts and security vulnerabilities, San Francisco State University has implemented two-factor authentication for various campus systems including your Student Center Account, The Gateway, SF State email, iLearn, and many others. Two-factor authentication (2FA, for short) asks individuals to participate with a secondary confirmation of their identity at a portal log-in using a physical device in their possession (a mobile device, app, etc.). San Francisco State University will use Duo Security for two-factor authentication.

Learn more and enroll in 2FA

Welcome, New Gators!

The Disability Programs & Resource Center (DPRC) is here to support you in your transition and orientation to SF State whether you are a first-time student or transfer from a community college or other college or university. You are welcome to contact us at any time and are encouraged to visit our virtual reception & drop-in hours!

Learn more on our Announcements page.

Fall 2021 Drop-in Hours

Monday, Tuesday & Friday, 1 p.m. — 4 p.m.

Wednesday & Thursday, 9 a.m. — 12 p.m.

Drop-ins are via phone or Zoom (video conference) only. Please join our virtual reception during drop-in hours or call our front desk at 415-338-2472 for assistance.

Schedule change:

November 22-24 there will be no drop-ins. Virtual reception will be available 9 a.m. — 4 p.m. on these dates.
November 29, drop-ins will be offered all day from 9 a.m. — 4 p.m.